Effective Date: August 4th, 2024

Dulce Belle ("we," "us," or "our") operates the website www.dulcebelle.com and is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Make a purchase
• Create an account
• Subscribe to our newsletter
• Contact us for support

This information may include:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information

1.2 Usage Data

We collect information about your interactions with our website through cookies and similar tracking technologies. This may include:

• IP address
• Browser type and version
• Pages visited
• Time and date of visits
• Referring website

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Manage your account and provide customer support
• Send you order confirmations, updates, and promotional materials (with your consent)
• Improve our website and services
• Conduct market research and analysis
• Comply with legal obligations

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your personal information with third-party service providers who assist us with:

• Payment processing
• Order fulfillment
• Shipping and delivery
• Marketing and analytics

These service providers are contractually obligated to protect your information and use it only for the purposes for which we provide it to them.

3.2 Legal Requirements

We may disclose your personal information if required by law or to comply with legal processes, such as:

• Responding to a subpoena, court order, or legal request
• Protecting the rights, property, or safety of Dulce Belle, our users, or others

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you of any such changes to the ownership or control of your personal information.

4. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Correction

You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us at info@dulcebelle.com.

5.2 Deletion

You may request the deletion of your personal information under certain circumstances. We will comply with such requests unless we are required to retain the information for legal reasons.

5.3 Opt-Out

You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us directly.

5.4 California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected, used, disclosed, and sold about you in the past 12 months.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell your personal information to third parties.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your rights under the CCPA.

To exercise these rights, please contact us at info@dulcebelle.com. We will respond to your request within the timeframe required by law.

6. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@dulcebelle.com, and we will take appropriate action.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dulce Belle
Email: info@dulcebelle.com